Independent: [The chief executive of RyanAir,] Michael O'Leary, told The Independent: "We're responding to the feedback we've had from customers. I want my customers to love me as much as I love them."
Setting the bar nice and low
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We were booking our 30th anniversary holiday & were abou to finalise the arrangements when we found the flights were with Ryanair. Needless to say we have since made other arrangements.